If a specific page on a site does not load for some reason or if a link is not working, the visitor will see an error page with a generic message. The page shall have nothing in common with the rest of the Internet site, which may make the visitor leave your site. A likely solution in this case is a feature offered by some website hosting providers - the option to set up your own customized error pages which will have exactly the same design as your Internet site and which may contain any images or text you want dependent upon the particular error. There are 4 common errors that can take place and they involve these so-called HTTP status codes - 400, when your web browser sends a bad request to the server and it cannot be processed; 401, if you're supposed to log in to see a webpage, but you have not done so yet; 403, if you don't have a permission to view a certain page; and 404, in case a link that you've clicked leads to a file which doesn't exist. In any of these situations, website visitors will be able to see your custom made content as opposed to a generic error page.

Custom Error Pages in Cloud Web Hosting

You'll be able to set up custom made error pages for all of your domains or subdomains. The function is supported by all cloud web hosting package which we provide, so as soon as you log in to your Hepsia Control Panel and navigate to the Hosted Domains section, you can easily click on the Edit button for a domain/subdomain and in the pop-up that"ll be displayed, you could choose the kind of error page that should appear - a default one from our system, a standard Apache web server page or a customized one. For the last mentioned alternative, you have to assign the URL to the page, so if you use customized pages, you must upload the files inside your website hosting account first. An alternative way is to use an .htaccess file placed in the domain or subdomain folder with a line for every error type. The precise syntax can be seen in our Knowledge Base, so that you can use this feature even if you do not have any previous experience.

Custom Error Pages in Semi-dedicated Servers

All our semi-dedicated hosting plans support custom error pages, so you shall be able to employ this function for each and every domain or subdomain hosted in your account. All it takes to do this is to navigate to the Hosted Domains section of the Hepsia CP, to click the Edit button related to the particular domain/subdomain and then to type in the link to the custom-made file. You are able to do this independently for each error type. You'll be able to switch back to a generic error page at any time if required and the change will take effect immediately. An alternative way to get the very same result is to put an .htaccess file inside the domain or subdomain folder of the site that you'd like to change and to type in a couple of lines of code within it. If you would like to try this method, you can copy and paste the needed code from our Knowledge Base article on custom error pages, therefore you shall not need any programming skills or previous experience.