In case you’ve never opened a hosting account or you’ve switched companies and the new one employs an interface that you have not seen so far, you may get bewildered about how to complete a particular operation in your account or on your computer. This is why, lots of web hosts have compiled a knowledge base, which describes the most common inquiries and problems connected with the particular platform they use, rather than adding only some general info. This sort of knowledge base will help you find the needed info swiftly and easily, so you won’t have to spend time and effort on things that might require something as simple as clicking on a button or checking a tickbox. Thus, not only can you get things done, but you can also get to know many new and interesting things, both about the way you can administer your account and about the way the hosting service works in general.

Extensive Online Documentation in Cloud Web Hosting

All cloud web hosting plans that we’re offering feature a comprehensive knowledge base where you can find all you should know with regard to your web hosting account. Whether you are planning to create a brand-new database, to redirect a domain name by means of an .htaccess config file or to set up an email address on your PC or smartphone, you can just check our help articles and all the info that you need will be there. When you open a particular section of your Hepsia hosting Control Panel, you will see articles that are related to the features that you can access through it. If you’d like to check the whole article collection and get familiar with all the features that Hepsia is offering, or simply to read generic info about the hosting service, you can explore the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We have done our utmost best to encompass any predicament that you could possibly face, but if you don’t find what you require, you can always contact us, as our technical support staff members are available 24 hours a day.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated hosting plans feature detailed online technical documentation where you will see info on all the functions that our in-house developed Hepsia Control Panel offers, as well as solutions to different questions and problems that you might stumble upon. All setup manuals feature detailed descriptions, which goes to say that you won’t have to worry about missing something if you intend to export a MySQL database, for instance. The troubleshooting articles cover different tenable reasons for certain issues and the solution for each one of them, so if you’re not able to send email messages although you have the correct SMTP settings, for example, you can quickly see what the reason may be and repair the problem with a few mouse clicks in your mail client. As the Hepsia Control Panel offers quite a lot of features, you’ll be able to find applicable articles in each of its sections. If you’d rather examine all help articles, click on the Help link, which is located in the top right corner of the Control Panel.