When your website hosting company supplies live chat support, you'll be able to speak with an agent live and find out useful info or get a problem resolved promptly. The main advantage of using chat rather than calling to talk with a live person is that you will need only a computer with access to the web, so that you will not pay any rates if you're in another country or state. What's more, it'll be a lot easier to copy and paste info for instance domain names, usernames or error messages i.e. details which are sometimes hard to provide to the other side on the telephone. The real-time chat is also a much quicker option to contact the website hosting service provider's support crew compared to using a ticketing system. What's more, if some trouble needs more time to be dealt with, you are able to do something else while you wait for support on the live chat, so that you will not lose time - something that is impossible in case you are on the telephone.

Live Chat Support in Cloud Web Hosting

We provide a live chat assistance service for all cloud web hosting plans that we offer and we will assist you with almost everything in real time. If you don't have an account with our company yet, we'll be able to give you more details about the plans in order to help you to select the most appropriate package. If you are an existing customer, we're able to assist you with any billing or general issue plus with lots of common technical troubles, for instance an e-mail address installation in a desktop email client. In case you can't give us a call for whatever reason or you're in some country where we don't have a local telephone number, the live chat is the best choice to get in touch with us. Certainly, some matters need additional time to analyze and test, therefore you will have to open a support ticket to our technicians, but nonetheless, we are able to save you time and assist you with quite a lot of troubles on the chat.

Live Chat Support in Semi-dedicated Servers

Using the live chat support service that we offer with all of our semi-dedicated hosting plans, you can find the answers for any questions you may have or have numerous troubles resolved rapidly. Our service is accessible each and every day, therefore you will be able to get in touch with a representative even on weekends and holidays. In case you're not sure which package would be better for your websites or if our hi-tech cloud hosting platform matches some system requirements, you may join our live chat before you purchase anything. If you are a present customer, you are able to receive more info about account settings, billing issues along with various common tech troubles you may encounter, let's say when you are unable to set up an e-mail account in a client on your personal computer. The live chat can save you time and effort regardless where you are or when you get in touch with us.