A 99.9% Server Uptime
The chief advantage of creating your own cloud web hosting system is that you do not need to worry about compatibility issues – you design a special set of software applications in such a way as to work with a specific set of hardware parts. The outcome is something far more stable and dependable, as there are much less possible chances of failure. We’ve set up our cloud hosting system using tried and tested hardware elements plus a significantly customized version of Security–Enhanced Linux so as to set up a completely safe and secure home for your personal web sites.
For this reason, with each of our cloud web hosting plans packages we offer you a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
Other than our cloud hosting platform, we have also set up our own internal network in all our datacenters. Everything is based on enterprise–level hardware components made by Juniper. Furthermore, on each and every router, we have placed a firewall with an intricate algorithm in an attempt to sieve all questionable requests.
Thus, in all our datacenters – in our US located data center, in our UK located data center, in our FI located data center, in our Eastern Europe located data center and in our AU located data center, you will take advantage of a 99.9% network uptime guarantee. And this uptime guarantee is available with all hosting solutions in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have given our best to curtail all possible risks with our cloud hosting plans and while we provide top–quality client support, there are instances when the client is just not happy with what we have to offer. Or he wants to switch to a more powerful hosting solution, such as a VPS server or even a dedicated server.
This is the reason why our company offers a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you are not fully happy, we will give you your money back.
24/7 Technical Support
If you’ve ever had to wait around for hours for a response, you probably know how aggravating this can be, particularly when your website is on the line. Because of this, we offer a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technicians will be available to you and they’ll respond to you within an hour. And the best part is that their average support ticket response time is well under 20 minutes!