Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering excellent quality support without delay is our top priority, so we backup each cloud web hosting plans plan with a one hour ticket solution warranty. At the time you share a ticket or post an e–mail, our customer customer assistance staff will do all they possible can to supply the most appropriate answer to your problem and to offer you help and advice promptly.

  • Top quality support service

  • A Top–quality Support Service

  • It is easy to write to us 24x7x365 with any question you have got relevant to Chester Jones Technology’s solutions. We have specialists on duty at all times to provide you with guidance at any time when required. You could use the ticketing system or drop an email any time, or pick up the phone or use the live chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you want assistance while working within the Control Panel, you could always simply click the Help key and find your concern in the set of posts that will come up. We have as well turned the majority of the articles into training videos. The listing of educational videos will show up if you pick the Videos option available on the top right.