Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • You’ll find nearly all the answers to your questions in the user–friendly Help section integrated into your Website Control Panel. It offers an exhaustive database with commonly asked questions and exhaustive help articles contributed by our qualified help desk support team.

  • Top quality support service

  • Educational Video Clips

  • If you would like to watch how a task is carried out or how an issue is taken care of, rather than just reading about it, then check out our collection of educational video tutorials. They address many different issues and will help you swiftly find your way around the Website Control Panel.

  • Intuitive help center

  • A One–Hour Response Guarantee

  • Our semi–dedicated servers are backed up by a 24/7 technical support service and include a 60–minute response guarantee. Our seasoned techs will be available around the clock and will fix any issue that you could possibly stumble upon within maximum 60 minutes after the client support ticket submission. In the majority of instances, an answer will be provided to you in less than 20 minutes.